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CONTACT CENTER SOLUTIONS


Our philosophy

More than just creating a strategic client experience, LOEM’s approach is to maximize the throughput of your agents to reduce your business costs, helping you rediscover your contact center. At LOEM, we use our expertise to offer the best strategic solution possible to help our customers meet their objectives.


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Business partner of Calabrio and Uptivity for their Workforce Optimization Solutions.
Welcome

You will surely agree that each contact represents an opportunity to solidify the business relationship between the company and the customer. Planning and the quality of this contact will ensure the fidelity of it and will certainly result in increased revenue for the company...


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Our team
NEWS

2015-02-19
Contact Center training programme
LOEM is currently exploring the possibility of developing a training...
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2015-02-17
End of sale and support Calabrio WFM 8.9 & 9.1
Calabrio announced that they will discontinue sales and support for...
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