A Word from the President – 2018

I had the opportunity to spend some time during the holidays with my family and friends. During this time, I had the opportunity to reflect on different subjects that I want to tackle this year, most notably the future of contact centers.

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Holidays Business Hours 2017

Season’s greetings from LOEM! Merry Christmas and wishing you a wonderful and prosperous new year! Check out our opening hours that have been adapted for this time of year (except for Platinum / enhanced maintenance plans).

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I’m not a chess expert, but like most people, I am aware of the basic rules and I know that it’s a game of skill and strategy. Of course, experienced players will tell me it’s much more than that but… In this article, I would like to use this metaphor to open your mind.

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