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Flash Products: Key Performance Indicators


Managing and tracking key performance indicators is as easy as child’s play with the configurable dashboards included in Calabrio’s Workforce Optimization (WFO) suite.Supervisor Dashboard

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In addition to offering a global view and quick access to the indicators that are most important to you or your team(s), many of the “Widgets” act as shortcuts to more detailed reports on various indicators.

Communicate with us today to learn how Calabrio’s suite of products can optimize the management of your contact centre.