Télécom 2017 FR (600 X 200)

Telecom Boucherville 2017


LOEM responds present to the 2017 Telecom. Keeping with its annual tradition, LOEM will be present for the 8th consecutive year at the Boucherville Telecom, on Tuesday, April 25, 2017 at the Hôtel Mortagne.

Telecom 2017: save the date

The event is a strategic rendezvous for companies working in the contact center environment. This provides the perfect opportunity to meet and interact with key players in the industry, independent experts and clients in the field.

Come and discover the new essential strategy to you will need to establish in your company during the LOEM conference about omnichannel. The seminar will be presented from 2:45 pm to 3:30 pm in the conference room Percées C.

Omnichannel: an essential strategy to establish!

Counting on an infinite number of possibilities, today’s consumer wants to be able to start and conclude a transaction via different channels in total transparency. In fact, omnichannel promotes a 15% increase in satisfaction, with 30% higher average purchases while reducing operating costs by 18%.

This conference will demystify omnichannel in a customer contact centre by presenting several case studies from CCC’s in Montreal and provide you with a step-by-step guide to implementing this avant-garde strategy in your organization.

Networking and Industry Cocktail

LOEM representatives will also be present at the Industry Cocktail as of 16:30. Come meet with us and learn more about our services and see how we can help your customer contact centre become more efficient and achieve your company’s business goals.


To find out more about the Telecom schedule or to register online, you only need to click here. Until March 31, 2017, the amount of a passport is $ 125 plus taxes. Effective April 1, 2017, prices will increase to $ 375 plus taxes.

We hope to see you in great numbers at our conference and we look forward to learning more about your organization’s projects!