LOEM Training



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Are you interested in e-LOEM training? Do you have any questions, wish to acquire more information or are ready to register now?

Consult our catalog of training programs below and tell us about your project by completing the "request for quotation" form. We will contact you within 24hrs.

REQUEST A QUOTATION

OUR TRAINING PROGRAMS

Agents

Agents

Contact center agents are the voice of your business. Give them tools to enhance their performance, provide excellent service and increase customer loyalty.

Leadership

Leadership

Your supervisors are the primary point of contact for your agents. Do they have the right tools to support them and help them develop within their careers?

Quality

Quality

A solid quality assurance program, objective quality forms and effective coaching methods are the keys to a customer call centre’s success.

PROFESSIONAL TRAININGS

You would like to offer a professional training to your resources? We also offer the possibility of conducting our trainings live at your place of business.

Tell us about your project by filling in the form "Submit a Request". We will contact you within 24 hours.

SUBMIT A REQUEST

 

LOEM is a Training Organization approved by the Commission of Labor Market Partners for the purposes of promoting the development and recognition of workforce skills.

To find out more, consult the Emploi Québec site.